I’m Pallavi, a Graduate in Commerce with more than 9 years of experience into the Communication & Customer Service Industry. I have primarily worked in the BPO and KPO sector with renowned brands like Convergys, IBM, 3 Hutchison etc.
Starting my Career as a Customer Service Representative & growing to Managerial positions has made me realize how English as a language has played a key role in my Career Growth and the relevance of this language and of Customer Service in today’s changing times.
Effective Communication has helped me deliver Customer Service Confidently thereby leading to better Satisfaction levels, one time resolution thus leading to my enhanced performance and faster professional growth.
English language skills and expertise has made me realize that if one can learn the skill to Command this language, any one can grow faster in both his personal and professional space.
I decided to start this venture with my Co-Founder and Partner Anand ( by virtue of the blessings of our respective parents ) who holds a degree in Bachelors in Computer Science & MBA (Marketing) from Pune University and plays a key role in Business Development and Marketing in our Spoken English Venture which aims at empowering women with the art of Speaking English to the best of their ability through the Corporate Learning exposure which follows our well developed Activity Based Learning Modules!
All the best to all of you and should you have any feedback for our Classes that we conduct, we would be more than happy to receiving it! You may post your Feedback on- firstname.lastname@example.org
You may also reach us on- 8308856677
God Bless All!